Your Privacy Choices

Manage How Your Information Is Used

At Tervokan™, we respect your ability to make choices about how certain personal information is used for advertising, analytics, marketing, and related purposes.

As explained in our Privacy Policy, information may be collected when you browse our website, view Christmas decorations, seasonal products, home décor, furniture accents, tabletop ornaments, add items to your cart, complete an order, contact customer support, or otherwise interact with our online store.

Some information may also be collected through cookies, pixels, advertising identifiers, analytics technologies, and similar tools.

Depending on the services enabled on our website, certain information may be made available to advertising, analytics, or marketing partners to help us:

• Understand website activity
• Measure advertising performance
• Analyze product interest
• Improve our online store
• Understand customer interactions
• Present advertisements that may be more relevant to users

This page explains the privacy choices that may be available to you.

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U.S. State Privacy Rights

Certain U.S. state privacy laws provide eligible residents with rights concerning how personal information is collected, used, or disclosed.

Depending on your state of residence and applicable law, certain activities involving advertising technologies or third-party data disclosures may legally be described as:

• “Sale” of personal information
• “Sharing” of personal information
• Targeted advertising
• Cross-context behavioral advertising

These legal terms may apply even where personal information is not exchanged directly for money.

Where applicable law provides you with these rights, you may request that Tervokan™ stop or limit certain uses or disclosures of personal information for qualifying advertising or data-sharing activities.

Opting Out of Targeted Advertising or Data Sharing

Where an applicable privacy control is available on our website, you may use that control to request that personal information associated with your browser or device no longer be used for certain activities that qualify as:

• Targeted advertising
• Sale of personal information
• Sharing of personal information
• Cross-context behavioral advertising

Selecting an available “Opt Out” or similar privacy option will generally apply your preference to the browser and device being used when the request is submitted.

Because browser-based privacy preferences may rely on cookies or similar technologies, you may need to submit the request again if you:

• Use another browser
• Change devices
• Clear browser cookies
• Use private or incognito browsing
• Reset browser privacy settings
• Change certain device settings

Where account-level privacy preferences are available, separate options may also apply.

Account-Level Privacy Requests

If our privacy preference interface allows you to provide the email address associated with your Tervokan™ customer account, you may be able to submit an account-level privacy request.

This may allow us to associate your privacy preference with the relevant customer account rather than only the current browser or device.

Depending on the request, we may need to verify your identity before applying the preference to account-level information.

Verification may be required to:

• Protect your personal information
• Prevent fraudulent requests
• Confirm account ownership
• Identify the relevant customer records

Please provide only the information reasonably necessary to complete the request.

Global Privacy Control

Some browsers and browser extensions support Global Privacy Control (GPC) signals.

GPC is designed to communicate a user's privacy preference automatically to websites that recognize the signal.

Where required by applicable law and technically supported by our website, a recognized GPC signal may be treated as a request to opt out of certain activities that qualify as:

• Sale of personal information
• Sharing of personal information
• Targeted advertising
• Cross-context behavioral advertising

A browser-based GPC preference generally applies to the browser and device transmitting the signal.

It may not automatically identify or apply to activity associated with:

• Another device
• Another browser
• A different customer account
• A session that does not contain identifying account information

Where legally required, we will process recognized privacy preference signals according to applicable requirements.

Cookies and Advertising Technologies

Opting out of targeted advertising does not necessarily disable every cookie or website technology used by Tervokan™.

Certain technologies may still be necessary to operate important website functions.

These may include technologies used for:

• Maintaining your shopping cart
• Processing checkout
• Remembering customer preferences
• Processing orders
• Preventing fraud
• Maintaining account functionality
• Remembering privacy preferences
• Securing the website
• Managing customer sessions

These are often referred to as essential or strictly necessary technologies.

You may also manage certain cookies through:

• Browser settings
• Device settings
• Website cookie controls
• Consent-management tools
• Available privacy settings

Please note that disabling certain cookies may affect the functionality of our website.

Analytics Technologies

Tervokan™ may use analytics technologies to better understand how visitors interact with our online store.

Analytics may help us understand:

• Which pages are viewed
• Which products attract customer interest
• Which Christmas or seasonal collections are popular
• How visitors navigate the website
• How long visitors remain on pages
• Whether website features are working correctly
• How customers interact with checkout
• How website performance can be improved

Where required by law, certain analytics technologies may be subject to your consent or privacy preferences.

Advertising Partners

Depending on the technologies currently used by our store, Tervokan™ may work with third-party advertising, analytics, or measurement providers.

These may include providers associated with:

• Meta, including Facebook and Instagram
• Google
• AppLovin
• Other advertising platforms
• Analytics providers
• Marketing measurement services

These providers may use technologies such as cookies, pixels, advertising identifiers, device information, analytics identifiers, and similar technologies to understand interactions with our website and advertisements.

Information collected directly by these providers is subject to their own privacy policies, terms, and legal obligations. You may also have additional privacy controls available directly through those providers.

The advertising and analytics providers used by Tervokan™ may change as our website, advertising systems, and marketing activities are updated.

Information Related to Shopping Activity

When you interact with Tervokan™, certain information associated with your shopping activity may be processed.

This may include information about:

• Christmas decorations viewed
• Seasonal products viewed
• Home décor products viewed
• Furniture or tabletop decorations viewed
• Products added to your cart
• Products purchased
• Checkout activity
• Website navigation
• Advertising interactions

This information may help us operate our store, understand product interest, improve customer experience, and measure marketing effectiveness.

Where applicable law gives you a right to limit the use of such information for targeted advertising or qualifying sharing activities, you may use the applicable privacy options described on this page.

Other Privacy Rights

Depending on where you live and the laws that apply to you, you may have additional privacy rights.

These may include the right to request:

• Access to certain personal information
• Correction of inaccurate personal information
• Deletion of qualifying personal information
• Information about categories of personal information collected
• Information about certain disclosures
• Information about categories of third parties receiving personal information
• Opt-out from qualifying sale or sharing
• Opt-out from targeted advertising
• Limitation of certain uses of sensitive personal information where applicable
• Data portability where required
• Other rights provided by applicable privacy law

Not every right applies in every jurisdiction.

Certain legal exceptions may also apply, including where information must be retained for:

• Order processing
• Transaction records
• Fraud prevention
• Tax obligations
• Accounting requirements
• Security
• Legal compliance
• Dispute resolution

Exercising Your Privacy Rights

If you would like to submit a privacy request directly to Tervokan™, please contact: service@tervokan.com

When submitting a request, please explain the privacy right you would like to exercise.

Where appropriate, please include enough information for us to understand your request.

We may request additional information where reasonably necessary to:

• Confirm your identity
• Locate the relevant personal information
• Verify your customer account
• Protect customer information
• Prevent fraudulent requests
• Meet applicable legal requirements

Please do not send passwords, complete payment card numbers, CVV or card security codes, banking passwords, PayPal passwords, authentication codes, or other unnecessary sensitive information by email.

Verification of Privacy Requests

Certain privacy rights may require identity verification before we can complete the request.

The verification process may depend on:

• The type of privacy request
• The sensitivity of the information involved
• Whether the request relates to an existing customer account
• Applicable privacy laws

We may request reasonable information that helps us confirm that the person submitting the request is the customer or authorized individual associated with the relevant information. We will not request more information than reasonably necessary for verification.

Authorized Agents

Where permitted by applicable law, you may be able to use an authorized agent to submit certain privacy requests on your behalf.

We may require reasonable documentation showing that the agent is authorized to act for you.

We may also contact you directly where necessary to confirm the request, verify your identity, confirm authorization, or protect your personal information.

Non-Discrimination

Where required by applicable law, Tervokan™ will not unlawfully discriminate against customers because they exercise an eligible privacy right.

Exercising an applicable privacy right will not prevent you from shopping on Tervokan™, purchasing Christmas decorations, purchasing home décor, accessing ordinary customer support, requesting order assistance, requesting shipping support, or using other ordinary store services, except where certain personal information is reasonably necessary to provide the requested service.

Marketing Communications

Privacy choices related to targeted advertising are separate from certain email marketing preferences.

If you receive promotional emails from Tervokan™, you may normally unsubscribe using the unsubscribe option included in the message, or contact service@tervokan.com to request changes to your marketing preferences.

Unsubscribing from promotional messages will not normally prevent us from sending important transactional communications relating to:

• Orders
• Payments
• Shipping
• Tracking
• Returns
• Refunds
• Account security
• Customer service requests

Essential Website Functions

Certain information may continue to be processed even after you opt out of targeted advertising where that processing is reasonably necessary for ordinary store operations.

This may include processing needed to:

• Maintain your shopping cart
• Complete checkout
• Process your order
• Deliver products
• Process payments
• Prevent fraud
• Maintain account security
• Remember privacy preferences
• Respond to customer service inquiries
• Process returns and refunds
• Meet legal obligations

Privacy opt-outs generally apply to the qualifying advertising or sharing activities covered by applicable law rather than disabling all processing of personal information.

International Privacy Rights

Customers outside the United States may have additional rights under applicable privacy and data-protection laws.

For example, depending on your location, eligible individuals may have rights concerning access, correction, deletion, restriction of processing, objection to certain processing, data portability, withdrawal of consent, and marketing preferences, subject to applicable legal conditions and exceptions.

For additional details about how Tervokan™ handles personal information, please review our Privacy Policy.

Changes to Your Privacy Choices

Privacy laws, website technologies, advertising systems, and consent-management tools may change over time. As a result, the privacy controls available through Tervokan™ may also change.

We may update this page when necessary to reflect new privacy requirements, website features, advertising technologies, privacy controls, changes to service providers, or changes to our data-processing activities. We encourage customers to review this page and our Privacy Policy periodically.

Questions About Your Privacy Choices

For questions regarding advertising preferences, cookies, personal information, targeted advertising, data sharing, Global Privacy Control, privacy requests, or other applicable privacy rights, please contact Tervokan™ Customer Support.

Email: service@tervokan.com
Phone: +86 131 6646 7472
Customer Support Hours: Monday – Friday | 9:00 AM – 6:00 PM

For additional information about how Tervokan™ collects, uses, stores, shares, and protects personal information, please review our Privacy Policy.